August 03, 2020

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Jiffy Lube announces appointment of Edward Hymes as president
article image
Photo courtesy of Jiffy Lube

Jiffy Lube International, Inc., an industry leader in vehicle maintenance services, announced last week that Edward Hymes has been appointed president, responsible for the management and growth of the Jiffy Lube franchise, including oversight of more than 2,000 independently owned Jiffy Lube service centers in the U.S. and Canada. 

He succeeds Patrick Southwick, who is now the vice president of downstream acquisitions and divestments at Shell Oil Company.

The appointment is effective April 1st. Due to the Covid-19 pandemic, the official announcement was only released on July 15th.

“Edward’s extensive retail experience coupled with his real estate and business investment expertise position him well to lead the Jiffy Lube business,“ said Machteld de Haan, president, Shell Lubricants Americas. “His operational and marketing insights will be incredibly valuable as the brand continues to expand its store base and evolve its service offerings to meet consumers’ needs.” 

Since joining Shell in 2001, Hymes has held numerous leadership roles in strategy and business development across the Upstream and Downstream value chain.  Previously, he served as e-commerce director/general manager with an Internet start-up company, responsible for new market development. Hymes began his career in retail with Kmart Corporation where he held multiple store operations leadership positions in addition to corporate operations and brand management roles. 

“This is a pivotal time for Jiffy Lube, as the brand focuses on digitizing and personalizing the vehicle maintenance experience to best support consumers’ expectations.  The evolving category and consumer behaviors demand an entrepreneurial approach to innovation, and I am excited to lead this path forward,” said Hymes. “As Jiffy Lube is a franchised network, I am also looking forward to working closely with the franchisee community to deliver a one-stop shop of expanded services and quality care that consumers trust.”

Hymes holds a Bachelor’s in Business Administration – Marketing from Northwest Missouri State University.

About Jiffy Lube
Founded 40 years ago, Jiffy Lube International, Inc. serves 20 million customers each year at more than 2,000 franchised service centers across North America. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. The company continues to lead the industry with the evolution of Jiffy Lube Multicare, offering oil change, brakes, batteries and tires as well as other services. Headquartered in Houston, Texas, U.S.A., Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube.

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