Shell Marine Products (SMP) has expanded the availability of its SMP app to 40 markets, more than double its original footprint when it was launched in October 2014.
The app is now available to customers on both iOS and Android mobile platforms in Belgium, Brazil, Canada, Croatia, Denmark, Estonia, France, India, Indonesia, South Korea, Lebanon, Lithuania, Malta, Monaco, Panama, Qatar, Russia, Spain, Switzerland, Turkey, UAE and the U.S.A.
SMP has also expanded its port coverage in seven countries, bringing its global port network to 532 ports in 40 countries. New ports include:
• Japan: Kanda, Kakogawa, Kudamatsu, Niihama, Tobata, Wakayama, Yokosuka
• South Korea: Donghae, Samcheon
• Malaysia: Kuantan, Penang
• France: Nantes, Sete
• Poland: Swinoujscie
• Norway: Aalesund
• Turkey: Aliaga and Diliskelesi
“We are constantly looking to improve our customer offer, and differentiate our customer offer, by offering easy order tracking and technical report availability at their finger-tips through our SMP app, or expanding our port network to give our customers more flexibility where they can lift our products. Best of all, our customers are supported by our 24/7 International Customer Service Centre (iCSC) to ensure they get the products they need where they need them,” said Jan Toschka, SMP general manager.