Engen Rwanda announced a collaboration with AutoXpress in Rwanda to test customer response to a new mini vehicle services offering.
AutoXpress will be offering Engen the opportunity to showcase its lubricant products and extend a new level of professionalism in vehicle maintenance to customers who visit Engen’s service stations in Rwanda, with AutoXpress bringing in lubricant bays, tyre changing and balancing as well as exhaust services.
Damon Giraudeaux, convenience sales and marketing manager at Engen’s International Business Division, believes the collaboration between Engen Rwanda and AutoXpress brings significant value.
The vehicle service concept, which was developed by AutoXpress, allows Engen Rwanda the opportunity to provide vehicle owners with a trusted network of services.
“The early signs have been extremely positive. We are looking forward to building this partnership in Rwanda and in the other SADC countries where we operate,” said Drikus Kotze, general manager of Engen’s International Business Division.
Engen Rwanda’s parent, Engen Limited, which is headquartered in Cape Town, South Africa, is majority owned by Petroliam Nasional Berhad (PETRONAS), the Malaysian national oil company. Engen, which is focused on the downstream refined petroleum products segment, is present in 18 countries across sub-Saharan Africa and the Indian Ocean Islands. Of the 14-member Southern African Development Community (SADC) member-countries, Engen operates in Botswana, Democratic Republic of Congo (DRC), Lesotho, Malawi, Mauritius, Mozambique, Namibia, South Africa, Swaziland, Tanzania, Zambia and Zimbabwe.
AutoXpress, which is headquartered in Nairobi, Kenya, is also present in Rwanda and Tanzania, with a total of about 600 employees. The company started in 1958 as Nyanza Petroleum Dealers Ltd. In Kisumu, Kenya and started its tyre business in 1965 selling Avon brand tires.