May 28, 2020

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Petronas Dagangan collaborates with Telekom Malaysia
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From left to right, Datuk Seri Mohammed Shazalli Ramly, Group Chief Executive Officer, TM and Tan Sri Wan Zulkiflee Wan Ariffin, President & Group Chief Executive Officer, PETRONAS.

Petronas Dagangan Bhd (PetDagang) said it is collaborating with Telekom Malaysia Bhd to upgrade more than 1,000 Petronas stations nationwide with next-generation network infrastructure.

The upgrade will be carried out by Telekom Malaysia through its enterprise and public sector business solutions arm, TM One.

“We are excited to embark on a new chapter of our digital transformation journey for our retail business,” said Petronas Dagangan Managing Director and CEO Datuk Seri Syed Zainal Abidin.

“The nationwide upgrade is necessary as the new technology will allow PetDagang the capacity and support to introduce more digital-based innovations for our customers, such as the Setel app,” said Abidin.

The collaboration follows the signing of a Memorandum of Understanding between Petroliam Nasional Bhd (Petronas) and TM in April 2018, where both groups committed to increase their respective operational excellence and enhance customer experience, leveraging on each other’s strengths and shared values.

The Setel mobile application is South East Asia’s first e-payment app of its kind which allows users to purchase fuel directly from the comfort of their vehicles.

With the network upgrade, PetDagang said its network of stations will be able to accept more digital-based functions that will change the way customers interact within the stations. Other possible enhancements include self-service kiosk, gamification, enhanced payment system, integrated mobile services and unique personalised offerings.

“We are indeed privileged and honoured to be entrusted by PetDagang to enable their exciting digital transformation journey nationwide,” said TM Acting Group CEO Imri Mokhtar.

“Leveraging on TM One’s comprehensive digital solutions enabled by high-performance connectivity and digital infrastructure, we will be able to fulfill the dynamic sophisticated needs of the oil and gas industry in today’s hyper-connected environment,” he said.

“As an enabler of Malaysia’s Digital Nation aspirations, TM through TM One is committed to play our strategic role in building a more digital business and government through Digital Solutions and Connectivity,” he added.

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