Dayton Power and Light Joins Nationwide Effort to Raise Awareness Around Utility Customer Scams

March 5, 2018

Learn the signs of a scam during National Consumer Protection Week

DAYTON, Ohio–(BUSINESS WIRE)–The Dayton Power and Light Company (DP&L), a subsidiary of The AES
Corporation (NYSE: AES), joins the Edison Electric Institute (EEI) along
with electric, gas, and water companies from across the United States
and Canada to help educate customers on how to protect themselves from
utility scams during National Consumer Protection Week, which is March
5-9. The week-long advocacy and awareness campaign is focused on helping
customers understand their consumer rights and avoid scams.

One of the most common types of utility scams involves customers
receiving unsolicited telephone, electronic, or in-person communications
by an individual claiming to represent the utility. The scammer states
that they can receive a discount on their utility service or their
service will be disconnected if payment is not made immediately.

DP&L reminds customers: do not provide personal information
or comply with requests for payments.

Before you do anything, hang up and call DP&L at
800-433-8500 to ask questions about anyone contacting you about your
bill or claiming to be from the utility.

DP&L offers these tips:

  • Never give anyone personal information such as your Social Security
    number, bank account number or credit card number.
  • If you have already provided information to someone making this offer,
    contact your bank and the three national credit bureaus, Equifax,
    Experian and TransUnion, immediately.
  • DP&L will only come to your door to collect payment if your account is
    past due and you have been sent notice that your account is scheduled
    for disconnection. DP&L employees carry photo identification which
    customers should request to see.
  • Check on elderly relatives and friends, often targets of such schemes,
    to make sure they have not fallen victim to this fraud.

Learn more at dpandl.com/scam.

About The Dayton Power and Light Company, and The AES Corporation

The Dayton Power and Light Company is the principal subsidiary of DPL
Inc. (DPL), a regional energy provider and an AES company. DPL’s other
significant subsidiaries include AES Ohio Generation, LLC (AES Ohio
Gen), Miami Valley Insurance Company (MVIC), and Miami Valley Lighting,
LLC (MVLt). The Dayton Power and Light Company, a regulated electric
utility, provides service to over 520,000 customers in West Central
Ohio; AES Ohio Gen engages in the operation of merchant peaking and
generation facilities; MVIC, a captive insurance company, provides
insurance services to DPL and its subsidiaries, and MVLt maintains
outdoor lighting to governments and businesses. DPL, through its
subsidiaries, owns and operates approximately 2,175 megawatts of
generation capacity, of which 1,150 megawatts are coal-fired units and
1,000 megawatts are solar, natural gas, battery storage and diesel
peaking units. For more information about the company, please visit www.dplinc.com.
Connect with DP&L at www.twitter.com/dpltoday,
www.linkedin.com/company/dayton-power-and-light,
and at www.facebook.com/DPLToday.

The AES Corporation (NYSE: AES) is a Fortune 200 global power company.
We provide affordable, sustainable energy to 15 countries through our
diverse portfolio of distribution businesses as well as thermal and
renewable generation facilities. Our workforce is committed to
operational excellence and meeting the world’s changing power needs. Our
2017 revenues were $11 billion and we own and manage $33 billion in
total assets. To learn more, please visit www.aes.com.
Follow AES on Twitter @TheAESCorp.

Contacts

The Dayton Power and Light Company
Mary Ann Kabel, 937-224-5940