Shell Lubricants has partnered with Uber, the world’s largest on-demand ridesharing company to provide premium services to driver partners registered with the Uber App in India.
The lubricants major along with Pitstop, a doorstep car service company, is setting up kiosks at Uber’s Partner Service Centres in India to help driver partners maintain superior car quality standards for an enjoyable rider experience. Driver partners can visit these centers to get in-person help on their documentation, ask any questions about their account and payments and can now reap the benefits of additional facilities such as gadget repair services and vehicle maintenance, etc.
Owing to increasing demand for rides via aggregators, a large proportion of these cars are clocking nearly 250 kilometres per day, implying a need for an oil change every other month.
The programme is being launched in seven cities across India, with activations in Delhi, Hyderabad, Bangalore and Chennai already underway.
Since the first launch in Bangalore, the service has already seen around 300 visits by driver partners and continues to see enthusiastic driver participation and appreciation as it spreads across India. This initiative is an example of Shell’s customer-centric approach and demonstrates a commitment to ensure added value for all customers through strategic partnerships.
“At Shell, innovation and customer convenience are at the heart of our business operations. Through our collaboration with Uber, we look forward to creating a conducive environment for our valued stakeholders -Driver Partners registered with the Uber App drivers – to enhance their productivity and driving experience,” said Mansi Tripathy, country head, Shell Lubricants, India.